FAQ

Your questions, answered: Everything you need to know about Diamond Cleaning Services:

What are your prices?

For all jobs we meet with clients to discuss their requirements in order to ascertain the time and any materials required in order to give an accurate quote for a job, as well as agreeing a convenient day and time to carry out the cleaning required.

What payment methods do you accept?

We accept both cash and card payments for our cleaning services, providing you with flexibility and convenience.

Do you offer one-time cleaning services, or only recurring appointments?

We offer both one-time cleaning services and recurring appointments to suit your needs. Whether you require a one-off deep clean for a special occasion or regular maintenance to keep your home or office in top condition, we've got you covered.


We allow you to book a single cleaning session or set up ongoing appointments at your convenience. Just let us know your requirements, and we'll tailor our services to meet your needs.

Do you offer commercial cleaning?

Yes, we provide commercial cleaning services for offices, restaurants, and various other establishments.


Please don't hesitate to contact us with your specific requirements and venue details.


We're here to accommodate your needs and ensure your space is impeccably clean.

What areas do you cover?

I provide services throughout the Belfast vicinity. Please reach out to me if you are located within a 5-mile radius.

How far in advance do I need to book a cleaning appointment?


We recommend booking your cleaning appointment as far in advance as possible to secure your preferred date and time. Our schedule can fill up quickly, especially during peak seasons, so booking in advance ensures that we can accommodate your cleaning needs without any delays.


However, we understand that sometimes last-minute cleaning needs arise, and we will do our best to accommodate urgent requests whenever possible. Feel free to reach out to us to discuss your requirements, and we'll work with you to find a suitable appointment slot.

Do you bring your own equipment and supplies?

Certainly, I can supply my own cleaning essentials, including a hoover, mop, detergents, and more, upon request.

What happens if I need to reschedule or cancel a cleaning appointment?

If you need to reschedule or cancel a cleaning appointment, please inform us as soon as possible. We understand that circumstances may arise that require adjustments to your cleaning schedule. We will do our best to accommodate your request and find an alternative appointment that suits your needs.

Do I have to be present during the service?

No, your presence is not required. We take pride in offering a secure service and can make suitable arrangements without the need for you to be present.

Will the same cleaner be assigned to my home each time?

Consistency is key to our service. Rest assured, the same dedicated cleaner will be assigned to your property for every cleaning session.

How long have you been in business?

Since launching my cleaning business in 2019, I now have years of extensive experience, honing my expertise within professional environments, including prestigious hotels.


This background has equipped me with the skills to deliver industry-grade cleaning services, ensuring meticulous attention to detail and adherence to the highest standards of cleanliness and hygiene.


My journey into starting my own business was sparked by my experience working in a hotel, where I gained insight into the art and science of quality cleaning. This role not only bolstered my confidence but also deepened my appreciation for the meticulous standards required in the cleaning industry.


I wanted to share the experience and the high standards I had come to uphold, aiming to bring the same level of excellence and attention to detail to homes and businesses beyond the hotel environment.


This ambition drove me to establish a venture where I could directly impact people's living and working spaces, ensuring they experienced the highest quality of cleanliness and care.

Why should clients choose you?

Clients should choose me because the quality of my services is vividly reflected in the glowing reviews I've received. These reviews show my dedication to providing exceptional cleaning services, my attention to detail, and my commitment to customer satisfaction.


By choosing me, clients are not just getting a cleaning service; they're investing in a partner who values the importance of maintaining a pristine environment. The reviews speak to my reliability, professionalism, and the high standards of cleanliness I adhere to, which are critical for anyone seeking a stress-free, clean living or working space.


My proven track record, as evidenced by the positive feedback from satisfied customers, demonstrates my capability to exceed expectations and consistently deliver superior results.

  • Contact me

    For enquiries or bookings

    Phone: 07552 448018

    Email: cynthiaoppong@gmail.com


    We look forward to hearing from you!